From time to time customers submit questions to our office regarding our
products and services. The following is a list of the most common questions and
their answers. If you do not find the answer to one of your questions please
call us at 330-345-8190 or email us as
hartzlerdairy@cs.com. We will do our best to help answer any questions you
may have.
Q: Where are you located?
A: Hartzler Family Dairy is located at 5454 Cleveland Road in Wooster Ohio.
However you can also find our products in over 90 other retail locations
throughout Ohio. These locations and directions to their stores are located in
the STORES section of our webstead.
Q: What makes your milk unique?
A: Three things make our milk unique to milk produced by other dairies. First we
are certified chemical free. There are no herbicides, pesticides, or artificial
hormones used on any of our farms. Second, during processing our milk is
pasteurized, but is not homogenized; as a result, the cream rises to the top.
When cream is left in its natural state it remains in the digestive system to be
broken down by the liver and stored as one of the highest energy sources.
Thirdly, we package our milk in glass bottles. The glass enables the milk to
remain at a cooler temperature and also prevents the absorption of unwanted
chemicals from the container.
Q: Why does your milk look different then other milk I see in the stores?
A: Hartzler milk is as natural as you can get. Since we do not homogenize our
milk you can see the cream line at the top of our bottle. The reason the milk
looks different is because in conventional dairies the cream is blasted in many
microscopic particles under heavy pressure. Our cream is preserved in our
processing and allows our milk to be one of the healthiest on the market.
Q: What other products do you have, besides the all-natural milk?
A: Hartzler Family Dairy has just recently introduced its 2lb. Country Style
Roll Butter. This butter is produced in Hartzler tradition and made with
Hartzler’s all-natural milk. This product is also hormone free, lightly salted,
and is packaged in old-fashioned parchment paper. Secondly, Hartzler Dairy
produces super premium ice cream in a wide variety of flavors. Stop by one of
our ice cream outlets or our own Ice Cream Shoppe and taste some today. Lastly,
Hartzler Family Dairy also produces its widely acclaimed Egg Nog during the
holiday season.
Q: How can I get a store near me to carry Hartzler Family Dairy products?
A: If you are interested in having a store near you carry a Hartzler Family
Dairy product, or own your own store and would like to carry our products,
please give us a call at 330-345-8190 or email us at
hartzlerdairy@cs.com and we will do
our best to meet your needs.
Q: Are your cows grass-fed?
A: During the warmer months all of our cows are able to graze in open fields and
eat grass as they desire. There are many benefits of allowing cows to graze and
feed on grass. Cows graze in uncrowded pastures and bathe in the clean air and
sunshine that keeps many health problems from arising. Fresh growing grass
transfers high levels of vitamins and minerals to the milk since none are lost
in the transfer or storage of feed.
Q: How can I get more information about Hartzler Family Dairy?
A: Getting in touch with us is a breeze. You have four options to contact us:
- Written Inquiry through the mail to:
Hartzler Family Dairy
5454 Cleveland Rd.
Wooster, OH 44691
- Phone our customer service line at 330-345-8190
- Email us questions at hartzlerdairy@cs.com
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